Customer Service Agent Vacancy at Beebeejump International Limited

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Work with internal departments to meet customer’s needs
• Data entry in various platforms
• Keep records of customer interactions and transactions
• Record details of inquiries, comments, and complaints
• Record details of actions taken
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process.

Qualifications

• Minimum OND, HND, BSc in any related course
• At least 1 year of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of social media platforms
• Knowledge of administrative procedures
• Numeric, oral, and written language applications
• Must live within Ogba, Ojodu, Ketu,Ojota, Ketu, Agege, and Ikeja environs.

Salary
N70,000 – N80,000 / month.

Benefits of Working with Beebeejump

• A great place to learn, and get trained
• Amazing and talented teammates to work with
• Structured work environment
• As a customer service agent you get to earn more incentives, outside your monthly pay.

How to Apply
Interested and qualified candidates should send their detailed CV using “Customer Service Agent” as the subject of the email.