Customer Service Rep – Eric Kayser Nigeria

About the Role

• We are seeking a friendly, professional, and customer focused Customer Service Representative to join our team.
• This role is key to ensuring every guest has a positive and enjoyable dining experience.

Key Responsibilities

• Welcome and assist customers in a warm and courteous manner
• Handle customer enquiries, requests, and complaints professionally
• Take orders in person or over the phone and ensure accuracy
• Coordinate with kitchen and front-of-house teams to meet customer needs
• Maintain a clean and organised customer service area
• Ensure high standards of service at all times

Requirements

• Qualification: OND / NCE / HND / B.Sc
• Experience:3-5 years
• Previous customer service or hospitality experience is an advantage
• Excellent communication and interpersonal skills
• Friendly, patient, and solution-oriented attitude
• Ability to work well under pressure in a fast-paced environment.